For a limited time, the Home Energy Loan Program is offering zero-percent interest loans plus incentives for rooftop solar PV, and heat pumps. 

Toronto home energy loan program HELP

Making your home more energy efficient is one of the most substantial actions homeowners can take to reduce the emissions that contribute to climate change. Through the Home Energy Loan Program (HELP), Toronto homeowners can borrow up to $125,000 to cover the cost of home energy improvements, such as:

Air-source heat pumps
– Window / door replacements
– Insulation: basement/attic/exterior wall
– Air sealing (e.g. weather stripping or caulking)
– Geothermal systems
– High-efficiency water heaters
– High-efficiency furnaces / boilers / air conditioners
Tankless water heaters
– Drain-water heat recovery systems
– Toilet replacements
– Solar hot water systems
– Rooftop solar PV panels
– Electric vehicle charging stations (Level 2)
– Battery storage
Eligible home energy improvements

For a limited time, zero-percent interest rates and terms of up to 20 years¹ of amortization on qualifying measures.

HELP makes it easy and affordable for homeowners to pay for home improvements over time and access rebates offered by utility companies and the Federal government. Once funding is approved, homeowners can hire the contractor of their choice and complete their renovations.

Home Energy Loan Program Incentives

Homeowners who have been approved to participate in the City’s Home Energy Loan Program may also apply to receive the following incentives:

HELP PROGRAM Incentives

Incentive
Rooftop Solar PV

$1,000
Air-source Heat Pumps – mini/multi-split (up to 2 indoor units)
$1,250
Air-source Heat Pumps – centrally-ducted or mini/multi-split (min 3 indoor units)
$2,000
Air-source Heat Pumps – cold-climate-rated central or mini-split (min 3 indoor units)
$2,500
Deep Retrofit* – must achieve at least 80 per cent reduction in the home’s post-renovation EnerGuide  rating
$10,000
Toronto HELP Incentives

 Projects that include any of the following measures:
solar, windows, geothermal and/or heat pumps
are eligible for a 20-year term.

Program Eligibility

You may qualify for a low-interest loan through HELP if:

  • you own a detached, semi-detached, or row house in the City of Toronto (the property’s postal code must start with an “M”);
  • all of the property owners on title consent to participate in the program;
  • no late property tax and utility payments to the City in the past three years; and
  • you obtain written consent from your mortgage lender if applicable*.

*If your property is subject to a mortgage, we will send you a customized Lender Consent Form.

You may combine HELP with energy efficiency rebates and incentives available from the City of Toronto, Province of Ontario, Government of Canada and utility companies. View all loans and rebates available.

Application Process

Step 1: Complete an Application Form

Completed application forms should be submitted via email at homeenergyloan@toronto.ca or by mail:

Program Manager, Home Energy Loan Program
City of Toronto
Environment & Energy Division
55 John Street, 2nd Floor
Toronto, ON M5V 3C6

Once the City receives and approves your application, we will send you a funding offer that states the maximum amount that your property is eligible to receive through the Home Energy Loan Program (HELP). If your home is subject to a mortgage, we will provide a letter and form for you to give to your mortgage lender. Your mortgage lender’s consent is required before the City can send you a funding offer.

Download HELP Application Form 

Step 2: Home Energy Assessment and Funding Request

a. Book a home energy assessment with an Energy Advisor registered by Natural Resources Canada

The assessment will include a basement-to-attic assessment of your home’s insulation, heating and cooling systems, and detect any air leaks or drafts.

When the assessment is complete, you will receive:

  • a Renovation Upgrade Report with recommendations for specific improvements
  • an EnerGuide¹ rating based on your home’s current energy performance
  • information on available incentives and rebates

To book your Energy Audit please call us at 1-905-669-4440 or request here.

b. Submit your funding request

Determine which improvements you wish to make and get quotes from the contractor(s) of your choice, based on your goals, budget and recommendations of the Energy Advisor. Make sure you see which rebates and incentives  are currently available from Enbridge Gas, Canada Greener Homes Grant and other service providers.

Your funding request will include:

  • a list of the improvements you intend to undertake;
  • details and cost estimates based on contractor quote(s); and
  • the estimated incentive and rebate amounts available to you from the utility companies.

Download Funding Request Form 

Step 3: Property Owner Agreement

Once the City has approved your Funding Request, we will send you a Property Owner Agreement (POA), which is the funding agreement between the property owner(s) and the City.

You must sign the POA and return to the City. Once the POA is approved by the City, we can provide, if requested, up to 30 per cent of the funds to help you get your project underway.

Step 4: Complete Your Improvements and Submit Your Project Completion Report

Homeowners assume full responsibility for the work performed, which includes selecting, hiring and paying contractors², and obtaining all required municipal and/or provincial permits, if applicable.

When your project is complete, book your post-retrofit home energy assessment with your Energy Advisor. The Advisor will verify the improvements and provide a new EnerGuide¹ rating for your home.

Submit a Project Completion Report signed by your Energy Advisor, along with your contractor’s invoices and your new EnerGuide rating label. The City will then provide you with the remaining funds for your project.

Download Project Completion Report 

Step 5: Repay the Loan Over Time Via your property tax bill

Once your project is complete, the City will notify you when your loan payments will begin. You will be enrolled in the City’s Pre-Authorized Tax Payment program and repay the City via 11 monthly instalments per year over the term of your loan. Loan payments made via the property tax bill are treated in the same manner, and subject to the same penalties, remedies and lien priorities.

At any time during the term of the loan, you may pay the outstanding balance, without penalty, to clear the loan from your property.

[¹] EnerGuide is an official mark of Natural Resources Canada
[²] The City has prepared Choosing a Contractor  to assist you in this process.

Interest Rates & Terms

FCM-funded Home Energy Loan Program

The following rates and terms are valid for retrofit projects started after June 1, 2022:
TermsFixed Interest Rate
5 years0%
10 years0%
15 years0%
20 years**0%
  • The zero-per-cent financing is available for a limited time and will end when the funding allocation limit has been reached.
  • An administrative charge of two per cent (2%), which reflects the City’s cost of administering the program will be added.
  • The value of the loan, which will include the funding amount, interest, and an administrative charge, cannot exceed 10 per cent of the current value assessment (CVA) for your property, or $125,000, whichever is less.
  • Homeowners will repay the loan via their property tax bill and can pay off the loan at any time without penalty.

City-funded Home Energy Loan Program

For projects initiated before May 31, 2022, the following rates and terms are valid until September 30, 2022:

TermsFixed Interest Rate
5 years2.58%
10 years3.11%
15 years3.59%
20 years**3.73%
  • An administrative charge of two per cent (2%), which reflects the City’s cost of administering the program will be added.
  • The value of the loan, which will include the funding amount, interest, and an administrative charge, cannot exceed 10 per cent of the current value assessment (CVA) for your property, or $125,000, whichever is less.
  • Interest rates are fixed and will not fluctuate over the term.
  • Homeowners will repay the loan via their property tax bill and can pay off the loan at any time without penalty.

This chart estimates the monthly payments, based on specific funding amounts.

Estimated Monthly Payment (11 per year)
Loan Amount5 years10 years15 years20 years**
$5,000$90$45$30$23
$10,000$181$91$61$45
$15,000$272$137$91$68
$20,000$364$182$121$91
$25,000$455$227$152$114
$30,000$546$273$182$137
$35,000$637$318$212$159
$40,000$727$363$243$182
$45,000$818$409$273$205
$50,000$909$455$303$227
$55,000$1,000$500$333$250
$60,000$1,091$546$364$273
$65,000$1,182$591$394$296
$70,000$1,273$637$424$318
$75,000$1,364$682$455$341
$80,000$1,455$728$485$364
$85,000$1,546$773$515$386
$90,000$1,637$819$546$410
$95,000$1,728$864$576$432
$100,000$1,819$910$607$546
$105,000$1,910$955$637$478
$110,000$2,000$1,000$667$500
$115,000$2,091$1,045$698$523
$120,000$2,182$1,091$728$548
$125,000$2,273$1,136$758$568

** 20-year amortization is only available for projects that include solar PV, geothermal installation, new windows and/or heat pumps. 

Why Choose HELP?

Five Reasons to Choose HELP

  1. Enjoy low-interest rates and repayments terms of up to 20 years.
  2. Avoid the large upfront costs of home energy improvements and pay for them over time as you save on your energy bills.
  3. Repay the loan via installments on your property tax bill. You can pay off the loan at any time without penalty.
  4. Receive ongoing support from the HELP team and assistance accessing additional rebates incentives from the Province of Ontario, the Federal Government and utility companies.
  5. The loan will be attached to your property, not to you, the property owner. This means that if you sell your home before the loan is repaid, the new owner will assume the balance of the loan.

Apply for Home Energy Loan Program (HELP)

Home Energy Loan Program (HELP)

Contact Information

Home Energy Loan Program
Environment & Energy Division
City of Toronto
55 John Street, 2nd Floor
Toronto, ON M5V 3C6


Telephone: 416-392-1826
Email: homeenergyloan@toronto.ca

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